Vacancies At The Vale Veterinary Group

If you are interested in joining our team in the future please send a CV and covering letter to or by post to either practice.


Veterinary Receptionist (Temporary contract for 12 months)

A receptionist is required to join our friendly team at our surgery in Stourport on Severn. Experience in a similar role is preferred but not essential.

Excellent communication skills and a professional telephone manner are essential. Experience in client care, handling cash and general administration desirable.

Approx. 27 Hours per week- Monday to Friday on a shared rota basis to cover opening times of 8-7pm

Available for holiday and sickness cover on an ad-hoc basis would be beneficial.

Salary £11.10 per hour

Some permanent hours after the temporary contract are a possibility.


To be the first line contact for clients, their animals and all other visitors to the Practice. Relay accurately & act in a timely manner all messages taken. Act in a courteous and professional manner at all times. Be aware of & adhere to the current practice policies

Key Duties include, but are not limited to:

· Welcoming and registering clients on arrival

· Satisfying client queries

· Client care after consultations including ensuring clients are clear on information given and seeking assistance if not.

· Dispensing medicines

· Making appointments

· Taking payments & adhering to the Practice Fee Payment Protocol

· Being responsible for cash, credit card and cheque transactions

· Balancing the till and cashing up

· Dealing with enquiries

· Taking and relaying messages

· Booking home visits

· Preparing vaccination booklets & identichip paperwork for Vet and nurse consultations

· Preparing the Pet Plan insurance cover notes

· Administration and promotion of the Practice Health Plan

· Ensuring the reception area is clean and tidy before opening

Promoting sales of food, wormers and flea products. Assisting with clerical duties & working as a team member in promoting practice growth and development.

Applications to with CV and covering letter


Closing Date 2 February 2024. All candidates will be notified after this date.

Expected start date 25 March 2024




Updated 20-01-2024


Intersted in joining our team in the future? Please send your CV to and we will keep your details on file.

"We know we are in really safe hands" Sue and Neal J
"Would not hesitate to recommend" Sara H & Nick J
"Their care of our animals couldn't be faulted" Helen M
"Would never go anywhere else" Michelle K
"Praise cannot be enough" Anne L
Kidderminster Surgery 28 Birmingham Road Kidderminster DY10 2DA 01562 822692
Stourport-on-Severn Surgery Areley Kings Stourport-on-Severn DY13 0LB 01299 822423
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Vets Now
Opening Hours
Monday to Friday
8.30am - 7.00pm
8.30am - 1.00pm
In An Emergency

In an emergency please call either: 01562 822692 or 01299 822423

Out of surgery hours our emergency services is provided by: VetsNow Worcester and VetsNow Oldbury

Please telephone our NORMAL NUMBERS & your call will be transferred to the VETS NOW OUT OF HOURS SERVICE directly.

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