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Vacancies At The Vale Veterinary Group

If you are interested in joining our team in the future please send a CV and covering letter to vacancies@valevetkiderminster.co.uk or by post to either practice.


 

Veterinary Receptionist (Temporary contract for 12 months)

A receptionist is required to join our friendly team at our surgery in Stourport on Severn. Experience in a similar role is preferred but not essential.

Excellent communication skills and a professional telephone manner are essential. Experience in client care, handling cash and general administration desirable.

Approx. 27 Hours per week- Monday to Friday on a shared rota basis to cover opening times of 8-7pm

Available for holiday and sickness cover on an ad-hoc basis would be beneficial.

Salary £11.10 per hour

Some permanent hours after the temporary contract are a possibility.

Overview

To be the first line contact for clients, their animals and all other visitors to the Practice. Relay accurately & act in a timely manner all messages taken. Act in a courteous and professional manner at all times. Be aware of & adhere to the current practice policies

Key Duties include, but are not limited to:

· Welcoming and registering clients on arrival

· Satisfying client queries

· Client care after consultations including ensuring clients are clear on information given and seeking assistance if not.

· Dispensing medicines

· Making appointments

· Taking payments & adhering to the Practice Fee Payment Protocol

· Being responsible for cash, credit card and cheque transactions

· Balancing the till and cashing up

· Dealing with enquiries

· Taking and relaying messages

· Booking home visits

· Preparing vaccination booklets & identichip paperwork for Vet and nurse consultations

· Preparing the Pet Plan insurance cover notes

· Administration and promotion of the Practice Health Plan

· Ensuring the reception area is clean and tidy before opening

Promoting sales of food, wormers and flea products. Assisting with clerical duties & working as a team member in promoting practice growth and development.

Applications to gailpulley@valevetgroup.co.uk with CV and covering letter

 

Closing Date 2 February 2024. All candidates will be notified after this date.

Expected start date 25 March 2024

 

 

 

Updated 20-01-2024

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Intersted in joining our team in the future? Please send your CV to admin@valevetkidderminster.co.uk and we will keep your details on file.

"We know we are in really safe hands" Sue and Neal J
"Would not hesitate to recommend" Sara H & Nick J
"Their care of our animals couldn't be faulted" Helen M
"Would never go anywhere else" Michelle K
"Praise cannot be enough" Anne L
Kidderminster Surgery 28 Birmingham Road Kidderminster DY10 2DA 01562 822692
Stourport-on-Severn Surgery Areley Kings Stourport-on-Severn DY13 0LB 01299 822423
Cat Friendly Clinic
Bradfords Vet Physiotherapy
Vets Now
RCVS
Opening Hours
Monday to Friday
8.30am - 7.00pm
Saturday
8.30am - 1.00pm
Sundays
Closed
In An Emergency

In an emergency please call either: 01562 822692 or 01299 822423

Out of surgery hours our emergency services is provided by: VetsNow Worcester and VetsNow Oldbury

Please telephone our NORMAL NUMBERS & your call will be transferred to the VETS NOW OUT OF HOURS SERVICE directly.

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