We work hard to ensure that the service we provide for our clients and their pets is second to none, so we are so happy to receive lovely feedback like this from our clients:
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"We know we are in really safe hands"
We have been clients of Vale Kidderminster for ten years ever since we bought our first English Springer Spaniel (we now have three!) and cannot praise them highly enough for their standard of expertise, professionalism and care. We would not consider using any other vets, even though we actually live in the South Birmingham area and have a 15 mile journey to the surgery! Vale are an independent practice, an increasing rarity these days and the strong team values shown by everyone there reflects this. Our dogs love their visits to Vale (they really do!!) and almost drag us into the consulting room, as they know they will be made a big fuss of and hopefully given a little treat, which really puts them at ease. So we would like to say a massive thank you to Lisa and everyone at Vale for looking after us and our dogs so well, we know we are in extremely safe hands.
Sue and Neal J
"Would not hesitate to recommend"
We have been using Vale Vets, Kidderminster for the last 21 years since moving to the area.
Throughout this time we have trusted them to look after our loved pets, several cats and 3 dogs. Vale Vets have helped us through some of our toughest times as pet owners with respect, professionalism and empathy. We have also received the best care for making decisions with regards to treatment where the process has been carefully explained with the advantages, potential issues and a recommendation.
Recently, we had a disappointing biopsy result for our dog Max, and within 24 hours an operation was booked for the following week. The procedure went well and the vet, veterinary nurses and receptionists all made us feel informed and able to look after him without concern.
I would not hesitate to recommend Vale Vets, due to their friendly approach,and their quality of care.
Sara H & Nick J
"Their care of our animals couldn't be faulted"
Our family have been registered with Vale Vets for about 20 years, and they have been with us through several pets' lifetimes. The service they have provided has always been excellent and their care of our animals couldn't be faulted. Their end-of-life care is sympathetic and sensitive and all the staff there - vets, nurses and front desk - are fabulous!
"Would never go anywhere else"
Always used vales...even did my work experience there when I was at school...many years ago...would never go anywhere else Lisa Langford is a wonderful person and an amazing vet
"Praise cannot be enough"
I have been with the practice for over 30yrs with horses and dogs, praise cannot be enough in all the care they have Given! In life and at the end, so good and sympathetic, Thank you! Admittedly my present dog hates the vet but when he visits (usually just for jabs) he comes out of the surgery really happy, thankyou from Sam (dog) Anne and Glen.